Arrival
The event is taking place in the Grand Hall at Olympia London. Please enter through the main visitor entrance on Olympia Way during opening times. Have your pass with you. Please allow time before your talk for queuing and entering.
Please visit the page here for full directions to the venue.
Google Map showing the surroundings of the venue is below:
If you are arriving with equipment, and require access before the event opens to the public, please arrive through Gate L before 9:30am on the opposite side of Hammersmith Road.
For access into the event venue, each guest will be emailed 2 weekend entry passes on November 2nd.
Please note:
- The entry passes enable the organising team to identify guests on their arrival.
- These entry passes are specifically for guests and their partners / assistants and are not to be used for competitions or giving away to personal contacts.
- Spare entry passes can be circulated electronically to your partner / assistant whom you wish to bring to the event.
- The entry passes can either be printed out or displayed on mobile phones / tablets for identification.
- The entry passes allow entry on both days.
You are entitled to 3 complimentary tickets per day (Saturday and Sunday) using this form here: https://forms.gle/ZhEfyCK11cmeRSSg7
Tickets will be sent out to the email address(es) given on the form on or around 2nd November.
Saturday: 10am - 6pm
Sunday: 10am - 5pm
Some recommendations of sources of accommodation for traders staying overnight are:
Parking is available at Olympia. This needs to be booked in advance. Please note we are not able to refund parking or travel costs for speakers.
Olympia London is undergoing some development changes, so the car park from previous years has moved, but is still very close to the venue. See this image:
Full parking information and booking can be completed in advance of the event on Olympia London website here.
For other parking options nearby, follow the link here.
Should you require taxis on the day, here are a few taxi companies with telephone numbers:
Taxi Company | Phone number |
Addison Lee | 0844 800 6677 |
eConnect Cars (fully electric - recommended) | 020 3002 5544 |
K.A.B. Cars | 020 7381 8888 |
Hurlingham Cars | 020 7381 1111 |
North End Prestige Cars | 020 7381 5555 |
Olympia Cars | 020 7751 1111 |
Computer Cab Paddington | 020 7286 0286 |
Radio Taxis | 020 7272 0272 |
Regency (mini cabs) | 020 7602 2000 |
Reminders before the event
Cancellations are to be avoided as much as possible, especially if your sessions have already been advertised online, as some of our visitors will be buying advance tickets specifically to see certain speakers / performers / talks advertised online in advance.
However, we understand that sometimes cancellations are unavoidable and in the scenario that you really need to cancel your appearances at the event, please:
- Notify the organisers as early as possible, and
- Try to find replacements for the sessions affected by your cancellations.
Those who would like to film at the event must fill in the form here and return it to the venue by email at [email protected] 1 week prior to the start of the event.
Please note that only hand-held, battery-powered equipment may be used in the hall. Gangways must be clear of dollies, tripods, cables and any other accessories.
All guests are reminded to finish their session(s) on time before the next guest comes on in the area in which they are appearing – otherwise the running schedule for the sessions afterwards will get delayed and the guests afterwards will have less time for their sessions.
Full timetables for all areas will be published under “What’s On” in the menu bar at the top of this website.
For those doing talks
This event is a 100% vegan event and we ask that all our speakers are vegan themselves and we are only accepting talks / cookery demos on vegan education, rather than ‘other issues’. We particularly wish to avoid any sessions about campaigns that could be seen to help fuel xenophobia, or campaigns that rely on sexism, ableism, homophobia, body shaming or racism to promote their cause.
Please ensure that all sessions adhere to these guidelines, which cover the following areas:
- speeches given
- cookery ingredients used
- leaflets given out to visitors
- displays used (e.g. banners, posters etc)
- videos / slideshows shown
- songs performed
Please also ensure that you do not wear non-vegan apparel to the event, in order to set a good example for visitors who are passionate about the vegan cause.
If you are unsure about whether a particular product / ingredient / campaign is suitable or not, please contact the office beforehand.
The following is a breakdown of the AV available for talks areas:
Fitness area: No screens available - just microphone and sound
Cookery Classes: Cookery equipment (see separate tab on this), power and small fridge. No screens available.
Plant Powered Planet area: No screens available - just microphone and sound
Vegan Business Tribe area: 100 inch screen & projector & 4 speakers. Bring your own laptop.
Nutrition area: 100 inch screen & projector & 4 speakers. Bring your own laptop.
Campaigning for Animals area: 100 inch screen & projector & 4 speakers. Bring your own laptop.
Writer's Corner area: 100 inch screen & projector & 4 speakers. Bring your own laptop.
Introduction to Plant-Based Lifestyles area: 100 inch screen & projector & 4 speakers. Bring your own laptop.
COP27 Conference area: 100 inch screen & projector & 4 speakers. Bring your own laptop.
Facilities at the venue
There will be x3 Cash Machines available in the Grand Hall, on the Ground Floor. One is located to the left of Coe’s Bakery, one to the right of Eighteen 86 and one to the left of Live Well.
A NatWest cash point machine is located on Olympia Way, opposite Kensington (Olympia) station. This is close by to the visitor entrance of the Grand Hall.
Branches of major banks with ATM’s can be found on Kensington High Street.
Barclays
208 Kensington High Street
W8 7RJ
t: 0845 755 5555
w: barclays.co.uk
HSBC
92 Kensington High Street
W8 4SH
t: 0845 740 4404
w: hsbc.co.uk
Lloyd’s Bank
112-114 Kensington High Street
W8 4SN
t: 0845 300 0000
w: lloydsbank.com
Natwest
55 Kensington High Street
W8 5ED
t: 0845 303 0955
w: natwest.com
A cloakroom is located on the Ground Floor (right by Coe's Artisan Bakery - top right of the floor plan)
There is a small charge per item stored.
The Cloakroom will be open from 9:30am until 6:30pm Saturday; and 9:30am until 5:30pm Sunday.
The Water Points are located around the perimeter of the venue on both levels, including in the Cookery Classes area and the Wash Up Area at the 'top' of the ground floor floor plan.
Please do NOT pour cooking oils or solid food stuff into the sinks provided.
The First Aid area of the show is next to the Vegan Business Tribe Live area, shown on the floor plan in the top right of the ground floor. (Visitors turn right as they come in the entrance)
The venue provides emergency first aid assistance to anyone who needs it. Please contact the nearest security personnel or the Public Information Desk for help. Alternatively, there are first aid rooms on the ground floor – see floor plan here for the location of the first aid rooms. (Top-right of the floor plan, accessible via the Vegan Business Tribe Live area, and at the bottom left of the ground floor there is a stairwell marked out for First Aid aswell)
If you believe an ambulance needs to be called, please ensure that this request is directed to the venue’s emergency control room on 020 7598 2666. The staff’s knowledge of the venue and directions for the ambulance could save vital time.
For non-emergency calls, please use (020 7598) 2411.
All lost property should be handed to the venue’s cloakrooms.
If you are a victim of theft or damage, please report this to your nearest security personnel or steward. The organisers, however, cannot be held responsible for the loss or damage to your property.
Contact email for lost property post-event: [email protected]
Toilets are available throughout the venue. Please refer to the floor plan for locations.
Bins
There will be ample rubbish bins for clearing out rubbish.
All Waste should be discarded in clear plastic bags – These are widely available from most online retailers or catering suppliers.
Recycling
Olympia London recycles or reuses all waste. Certain items are separated on site:
- large quantities of paper,
- glass,
- plastics,
- wood (without nails) and
- flat-packed cardboard.
Please separate these items from your general stand waste for collection.
Cooking oils
All cooking oils need to be removed from the venue in sealed containers. There are no facilities on site for cooking oil disposal.
Leftover stand materials after the show
The tenancy period of the show for exhibitors ends at 8pm on Sunday. Any stand materials not collected by that time will be disposed of.
Exhibitors and their contractors must remove excessive or hazardous waste at the end of the show, otherwise charges will be incurred.
Excessive Waste
Excessive waste is defined as:
- literature (of any amount);
- stand fitting material;
- pallets;
- material packaging; and
- quantities of unsold stock or ‘give-aways’.
Hazardous Waste
Hazardous waste is classified by the 2005 Hazardous Waste Regulations as:
- light bulbs and fluorescent tubes;
- electrical equipment and fittings;
- gloss and emulsion paint and their containers;
- cooking oils and their containers;
- aerosols both full or empty;
- oils and lubricants; and
- oily rags.
Food Waste
We are working with City Harvest (on stall KH4) to help dispose of edible food waste. For non-edible food waste there will be bins specific to this available to traders.
Food waste should go into food waste bags which must be discarded into the designated food waste bins.
Other important notes
- We do not tolerate bad language or aggressive behaviour from the public (occasional) or exhibitors (very rare but has happened in the past).
- If you encounter anyone displaying unruly/abusive behaviour, please ask your colleagues or neighbouring exhibitor to alert a member of the event organising team (security, stewards), and we will assist if required.
- Please note that exhibitors are advised to stay calm at all times when dealing with the public, with moderate language in the very unlikely event of a hostile encounter.
- There will be CCTV operational on site, and those displaying aggressive behaviour will be swiftly expelled from the venue, and readmittance may be refused.
- In the case of this being from an exhibitor, no refunds may be issued.
Flyering to visitors at the event is only permitted for traders at their stalls. Flyering outside of stall space around the site grounds is not permitted.
Assistance dogs are permitted access to the show. No other pets will be permitted access to the venue during the open period.
Those who would like to film at the event must fill in the form here and return it to the venue by email at [email protected] 1 week prior to the start of the event.
Please note that only hand-held, battery-powered equipment may be used in the hall. Gangways must be clear of dollies, tripods, cables and any other accessories.
Security is provided for the show from 8am on Friday until 10pm on Sunday. Please do not arrange for goods to be delivered to the venue before this time. Please assist us by wearing your wristbands within the venue at all times after you have picked these up on arrival.
Please take account of the following security advice from the venue:
- Take home any valuable items each night.
- Do not leave your stand unattended at any time during setup, the open period or breakdown. Do not leave the hall until all visitors have gone each evening.
- Do not position valuable items at the front of your stand, where you may not be able to keep an eye on them.
- Ensure you have enough staff, so that the stand is not vulnerable to thieves and do not ask a neighbouring exhibitor to watch over your stand while you go for a break. They may become busy and not be able to keep an eye on your stand.
- Remove all portable or valuable items from the stand on the evening the show closes. Do not leave them until the following day for collection.
- Arrive in time for the show. Ensure your stand is staffed at least 15 minutes before show open time of 10am on Saturday and 10am on Sunday.
- If you are a victim of theft or damage, please report this to venue staff. The organisers, however, cannot be held responsible for the loss or damage to exhibitors’ property.
- Please be aware of possible terrorist activities and the fact that we are in a busy area of London. If you notice anyone behaving suspiciously, tampering with equipment, or any unattended bags or parcels please report this to security or a member of the organising team immediately.