Visitors with Disabilities

Visitors with disabilities are welcome at the event; below is some information to help visitors with disabilities access the event.

Arrival

Visitors with disabilities are encouraged to come to the front of the queue at the Hammersmith Road entrance into Olympia Central whilst waiting before the event opens. Sheltered seating areas are available if required.

Visitors in wheelchair and mobility scooters are advised to arrive early (10:45am) on Sunday morning for priority access – the first hour of Sunday is generally the quietest time and provides the best access for people with mobility scooters and wheelchairs.

Visitors with invisible illnesses are welcome to request priority entrance or assistance.

Parking

Should you require accessible parking space, please inform Olympia London’s car parking staff on arrival.

There are eight wide accessible parking bays on the lower ground floor of the multi-storey car park (P3) at Olympia London. There is a ramp from there to ground level.

In addition, the lower level of each floor of the multi-storey car park is accessible via a lift. Please note that the upper levels of each floor require moving up/down a small number of steps for access to the lift.

If you are staying more than ten hours, it is cheaper to book for a whole day in advance; this will also guarantee you a space in the car park. Please note that the wide bays are allocated on a first come first, served basis. Click here to make a booking.

Payment can be made by credit card or cash at the permit machine.Most major credit cards are accepted.

All accessible parking is charged at the standard rates advertised on Olympia London’s website here, and pre-booking in advance is strongly recommended. Pre-bookings can be made using the booking form here.

Olympia London’s policy is to accommodate Blue Badge Holders if practically possible.

Venue Access

Olympia Central has a wheelchair lift in the foyer and passenger lifts to Levels One and Two.

Olympia London Conference Centre has its own entrance on Hammersmith Road and is accessed via a ramp in the foyer and lifts to Level Three.

For any special access requirements or requests, please contact the venue on 020 7385 1200.

Elevators

Elevators are readily available at the venue for visitors with disabilities to go from one floor to another.

Seating

Seating for visitors with disabilities is available throughout the venue.

Moreover, in each talks room with rows of seating, seats will be made available for visitors with disabilities in the front row of the talks rooms, and spaces for wheelchairs/mobility scooters made available. Anyone who is hard of hearing, or has a disability, and requires front-row seating, should make themselves known to stewards manning the talks room in question, and priority seating will be arranged.

Accessible toilets

Accessible toilets are clearly marked at the venue.

Assistance animals

Assistance animals are welcome.

Hearing aid

Olympia Central’s main reception and Olympia car park’s pay station have hearing hoops.

The switchboard operates the ‘Typetalk’ system.

Wheelchairs

Wheelchairs are available on loan for use at Olympia London, on receipt of a refundable security deposit. We recommend that wheelchairs are booked in advance by calling the venue on 020 7598 2411. Your wheelchair can then be made ready for you on arrival at the venue.

Accessible taxis

Accessible taxis can be booked through Computer Cab (020 7432 1432).

Video

Here is a video put together by Olympia London explaining the accessible facilities available at the venue:

Further assistance

Should you require any information on accessibility prior to your arrival, please contact the venue’s Switchboard on 020 7385 1200.

If you have any requests, concerns, or questions please email info@vegfest.co.uk in advance of the event, thanks